About
Senior UXUI Designer & Product Strategist
"Merging user research and product ownership to deliver impactful experiences."
I leverage my architecture background, Master’s in Interactive Media Design, and certifications including Certified Usability Analyst (CUA), Certified Scrum Product Owner (CSPO),and Certified Scrum Master (CSM) to deliver intuitive, user-centric software solutions. I translate complex requirements into streamlined interfaces and lead cross-functional teams—design, engineering, and business—through every phase of the product lifecycle.
With a structured, process-driven approach, I integrate user research with strategic business objectives across healthcare, finance, telecom, education, and government.
By defining product vision, prioritizing features, and measuring outcomes, I deliver scalable solutions that drive engagement, innovation, and tangible business impact.
Specialities
User Research & AnalysisInteraction Design & PrototypingInformation Architecture & Content StrategyVisual Design & BrandingAndroid & iOS DesignDesign Systems & Component LibrariesProduct Strategy & RoadmappingAgile & Scrum Product OwnershipBusiness AnalysisUsability Testing & Heuristic Evaluation Data-Driven Decision MakingAccessibility & Inclusive DesignCross-Functional LeadershipAccessibility AuditFront-End Development Design Documentation
Skills
I specialize in user research, prototyping, and product strategy. I excel in Agile methodologies, managing sprints, prioritizing features, and collaborating with teams to deliver impactful products.
I leverage data analytics, A/B testing, and AI-driven design tools to drive continuous improvement and scalability. My leadership and communication skills ensure seamless collaboration and alignment with stakeholders to create exceptional user experiences.
Resume
I am an architect by qualification and designer by choice. I am focused on creating meaningful experiences through design.
Summary
Rahul Madhekar
My Values: Passion is everything, Always be learning, Embrace your creativity, Stay humble.
- Pittsburgh, Pennsylvania, USA
- (732) 209 0713
- iamrahulmadhekar@gmail.com
Education
Master in Design for Interactive Media
September 2002 - December 2003
Middlesex University, London, United Kingdom
Academic Foundation in Interactive Media.
During my master’s program, I developed a strong understanding of the interactive media landscape - its scope, impact, and the importance of user interactivity. I learned to translate concepts into practical applications, adapt existing research, and create digital solutions for real-world projects. I also became proficient in evaluating interactive media using a range of tools and industry-standard usability methods.
Bachelor of Architecture
June 1994 - June 1999
MIT, Dr. Babasaheb Ambedkar Marathwada University, Aurangabad, Maharashtra, India.
Architecture as a Foundation for UX Design.
My background in architecture has been instrumental in shaping my UX practice. It taught me to balance form and function, empathize with users, and design with intention. Through my studies, I developed a strong grasp of theory and application - emphasizing user needs, conceptual thinking, aesthetics, planning, and clear communication.
Certifications
Certified Scrum Product Owner (CSPO)
From Scrum Alliance
[Credential ID Member # 2080768]
Certified Scrum Master (CSM)
From Scrum Alliance
[Credential ID Member # 1629773]
Certified Usability Analyst™ (CUA)
From Human Factors International
[Credential ID - 2012-3554]
Professional Experience
Senior UXUI Designer & Product Strategist
May 2021 - Till Date
Excellerent Technology Solutions Inc, Pittsburgh, PA
- Led UX/UI design and product development for multiple client projects, delivering user-centric digital solutions aligned with business objectives.
- Collaborate with stakeholders, developers, and designers to define product roadmaps and prioritize features.
- Delivered end-to-end UX solutions, aligning strategy, interaction flows, and UI systems to support seamless MVP launches with cross-functional collaboration.
- Translated business requirements into user stories, workflows, acceptance criteria, and PRDs to guide development and ensure stakeholder alignment.
- Conduct user research, persona development, and usability testing to validate design decisions.
- Create responsive wireframes, interactive prototypes, and high-fidelity UI designs for web, Android, and iOS platforms.
- Establish and maintain scalable design systems and documentation to ensure consistency and cross-functional alignment.
- Manage the product design process, ensuring deadlines are met and quality standards are maintained.
- Mentor and provide feedback to junior designers, fostering a culture of learning and growth within the design team.
- Continuously measure and evaluate the success of design solutions through user testing and analytics, and make data-driven design decisions to improve the user experience.
- Key Clients: Analog Devices, Engage2Excel, Security Finance, Redzone Robotics
Senior UX Design Consultant & Business Analysis
October 2017 - May 2021
Softpath Systems Inc, New York, NY
- Collaborated with domain experts to gather business requirements, address usability concerns, and document solutions.
- Captured and structured business needs into actionable user stories, process flows, and detailed requirement documentation to drive clarity for development teams and align cross-functional stakeholders.
- Led research, planning, and design of user interfaces for web, mobile, and desktop applications.
- Created information architecture, wireframes, visual design, user flows, and interactive mockups to enhance user experience.
- Acted as a liaison between end-users, technical teams, and stakeholders to ensure seamless system design and functionality.
- Assisted in frontend development and integration with the application for optimized performance.
- Collaborated with domain experts to gather business requirements, address usability concerns, and document solutions.
- Key Clients: The city of New York - Human Resources Administration
Senior UX Design Consultant & Business Analysis
December 2015 - September 2017
PSCube Data System LLC, New Jersey
- Analyzed the feasibility of, and developed requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.
- Acts as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and other governmental organizations in the analysis, design, configuration, testing and maintenance of case management systems to ensure optimal operational performance.
- Converted business needs into clear user stories, process flows, and detailed requirements to support development and ensure cross-team alignment.
- Translate business goals into user flows, wireframes, and interactive prototypes for intuitive experiences.
- Develop frontend code using HTML/CSS, collaborating with the development team to integrate designs and ensure smooth functionality within the application.
- Key Clients: The city of New York - Human Resources Administration
UX Design - Principal Consultant
October 2012 - December 2015
Wipro Limited, USA
- I was associated with the Wipro Digital Group and was involved in creating interaction design concepts for various domains and projects.
- I was actively involved in requirement gathering workshop sessions. I interacted with product members to evangelize User Centered Design process on various UX deliverables such as conducting product research, strategy, information architecture, and interaction design to engage people.
- Develop functional test plans and user acceptance test plans and scenarios.
- Producing pixel perfection design.
- Key Clients: The Bank of New York Mellon Corp.,Volkswagen Group of America, Electrolux, Intel Corporation, Partners Healthcare System
UX/UI Consultant
September 2008 - October 2012
Symphony Teleca (know as harman connected services), Bangalore, India
- Work closely with product teams to uncover business needs, user profiles, context of use and develop design strategies.
- Translate business and product requirements into an engaging and appealing user experience.
- Designed engaging, user-friendly interfaces for web, mobile, and desktop apps, aligning with design best practices.
- Define and maintain a user interface patterns and guidelines library.
- Demo UI to end users/clients, gather feedback and apply it back to requirements upfront in the project life cycle.
- Collaborate with visual designers, product developers and software developers to derive the most optimal solution.
- Analyze qualitative research data and quantitative usage statistics data to initiate changes that drive usage and enhance user experience.
- Create interaction design deliverables such as process flows, wireframes, prototypes and design specifications documents.
- Key Clients: Sonus Networks, Sanare, Avaya, Redknee, Altus, Offerpal Media, iRise
Where Strategy Meets Craft — A Glimpse at My Work
From startups to enterprise clients, I’ve had the opportunity to work with teams across industries — solving complex problems, simplifying user journeys, and elevating digital experiences.
Explore some of the brands I’ve collaborated with.
- Healthcare (Analog Devices, Partners Healthcare, Brightsky): Designed HIPAA/FDA-compliant care applications optimizing clinical workflows and patient engagement.
- Finance (Security Finance, BNY Mellon): Delivered secure, regulation-compliant banking platforms with streamlined user experiences.
- Government (NYC DSS-HRA): Created accessible digital solutions improving usability and efficiency across public service platforms.
- Telecom (Avaya, Sonus): Developed scalable UX frameworks and service management tools aligned with industry requirements.
- E-commerce (Volkswagen, Electrolux): Crafted responsive, brand-aligned interfaces increasing customer engagement for global brands.
- Technology/SaaS (Intel, Enagage2Excel, Presence, RedZone): Led UX architecture for enterprise platforms supporting manufacturing, employee engagement, and cloud solutions.
User Experience (UX) Process and Methodology
I strongly believe in the user-centered design process and always follow the design process for every project delivery.
User Research
Effective UX starts with user research. It helps answer the core questions: Who are we designing for? What problems do they face? In what context? I apply methods like user interviews, surveys, focus groups, card sorting, analytics, and competitive analysis to uncover insights that guide meaningful, user-centered solutions.
Design
Design Starts with User Insights. I begin by gathering user input to frame the business problem and identify design opportunities. Research insights are then distilled into personas, storyboards, task flows, and journey maps —guiding strategic, user-centered solutions.
Wireframing
Ideation:Turning Insights into Design. Once the "what" and "who" are clear, the fun begins—ideation. This stage allows me to explore design possibilities and see how concepts come to life. I start with quick wireframes to establish the information architecture (IA) and primary navigation , which will serve as the backbone of the product.
Prototype
Prototyping: Bringing Ideas to Life. A prototype is a functional version of a product, closely resembling the final design. It helps the UX team identify flaws before development. I use tools like Axure RP Pro, Adobe XD, Figma, and no-code/low-code platforms like Webflow and Framer for both high-fidelity and low-fidelity prototyping.
Testing
Testing Against Requirements. I validate the high-fidelity prototype through user testing to ensure it meets stakeholder goals. Focus areas include:
→ Requirements Check – Are the identified issues resolved?
→ Effort Evaluation – How much effort does the task require from users?
→ Error Evaluation – Can users complete tasks without mistakes?
Implementation and Launch
Beyond Launch Post-testing, the prototype moves to UAT before launch. UX efforts continue with tracking KPIs, refining features based on user feedback, monitoring trends, and benchmarking to ensure ongoing product improvement.
Recommendations
Endorsements from Clients, Managers, and Colleagues
It was my pleasure to work with Rahul on multiple initiatives for several years. He has an ability to understand complex user requirements and deliver designs to both facilitate better shared understanding, as well as produce final products for development teams. He was critical in moving projects forward with his contributions in UXD, as well as requirements elucidation, and was able to navigate a complex, highly-matrixed organization smoothly. On a personal level, I always appreciated his wit, patience and care shown in all assignments, meetings and interactions with customers and team members.
Jose Breton
Product Manager - CGI Jose managed Rahul directly
Rahul is an extremely talented UI Designer. His vision and ability to grasp the concepts of the business needs and BA designs make is possible for him to create the screens that meet the agencies needs. In his tenure with NYC DSS his work made it possible to completely redesign an outdated system for SNAP and benefits. This systems in used by over 3000 staff on a daily basis. I look forward to the opportunity to work with Rahul again in the future.
Glen Ohringer
Program Manager - CMA Consulting Glen managed Rahul directly
Rahul is very creative, keeps up with new technologies, design trends and UX, which makes him a valuable asset. He understands the clients requirements and delivers web designs and leaves customer satisfied.
Switi Thakkar
Director of Operations at Electronic Information Services, Inc. rahul worked with Switi in the same group
Rahul provided excellent service to us as a User Experience Consultant. He brought a wealth of experience to our project and was able to combine ideas from several users into a product that the entire team was thrilled with. He was patient with listening to the users and developed the wire-frames in a professional manner. He was truly an asset to our project.
Kim Siess
Parts Operations Support Manager at Volkswagen Group of America Kim was a client of rahul’s
Rahul is a very diligent and passionate about his role and is a customer centric thinker. Working with Rahul has really help to develop and design our new portal. I would recommend Rahul for projects for user centric design applications.
Stephen Smith
New Propositions at AXA Health Stephen was a client of rahul’s
Rahul is an excellent technical and design resource. The hard work and the passion he shows towards the work is great. He is very flexible and easily going with others.
Angara Srinivas
UI / UX Designer at GREENSILL CAPITAL (UK) LIMITED rahul worked with Angara in the same group
Rahul is a UX Designer with several qualities that set him apart. His understanding of interaction design and expertise in UI development make him a great asset to any UX team. He has always been rigorous in following through any design problem, even if it means endlessly tinkering with wireframes or code to get it just right. And with all this, he's also one of the nicest people, I've ever worked with.
Shami Raj
Head of Product and Design at Loop Health Shami managed rahul directly
It's been a real pleasure working together with rahul madhekar in the past. Excellent, very good, energetic and self motivated team player. Ambitious and independent expert with lots of knowledge in his field. It's a pleasure working with him.
Krishnam Raju SSV
GM-Products and IT Services at Globarena Technologies Pvt. Ltd. rahul worked with Krishnam in the same group
It is a pleasure to recommend Rahul.He has done extensive work in the area of designing and developing Web/graphic design. He is very good in 3D Architectural modeling and visualization. He has good awareness of usability process and industry standards.He has done great work in a timely matter and perfect team player.
Anjan Toguta
User Experience Designer rahul worked with Anjan in the same group
Rahul was my classmate for the bachelors course in architecture. He is extremely industrious and talented person. His most powerful asset is his patience. His designs were always well thought over and engaging. Wish him the best.
Reshma Sathe
Principal Consultant reshma and rahul were students together
Contact
If you have any questions, please feel free to drop me a line.
Location:
Pittsburgh, Pennsylvania, USA
Email:
iamrahulmadhekar@gmail.com
Call:
+1 732 209 0713